About Us

African Business Process Outsourcing.

Contact center and call center operations have become very essential for the sustained growth of every business and ABPO is an experienced customer service transformation company that can help your business achieve maximum growth.

Award Winning
Professional Staff
24/7 Support
Competitive Rate
Call to ask any question

+233 (0) 503320145

Why Choose Us

We Are Here to Grow Your Business Exponentially

Best In Industry

With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.

Award Winning

Companies in the US, and the UK, have utilized our multi-channel contact center to stay connected to their customers at all hours of the day.

Professional Staff

As an experienced Call Center Outsourcing company, ABPO enables you to delight your customers.

24/7 Support

A 24x7 customer care and technical IT support call center service tailored to your business will improve customer experience and satisfaction.

Our Services

Custom Call Center Solutions for Your Successful Business

CALL CENTER OUTSOURCING

The quality of a company's inbound/outbound call center and the success...

TRANSACTION PROCESSING OUTSOURCING

Businesses have to attain a balance between maximizing productivity, reducing risk, and fulfilling customer needs...

QUALITY ASSURANCE MANAGEMENT

With our software, we can track real-time metrics and call quality, average handling time, customer satisfaction,...

ORDER MANAGEMENT OUTSOURCING SERVICE

Our efficient order management process will help you in cost efficiency, speedy and on-time fulfillment, increase...

FRONT/BACK OFFICE BPO

ABPO manages your Front and Back-office processes seamlessly allowing you to focus on critical business operations to optimize growth...

ORDER MANAGEMENT OUTSOURCING

Global supply chains are becoming increasingly more complex, and expectations from each phase of the order process are increasing.

E-COMMENCE

Globally eCommerce is driven by strong consumer demand sales which continue to increase causing a challenge in managing increased product data volumes..

TELEPHONE BASED SALES CAMPAIGNS

ABPO has highly qualified team of representatives with excellent communication skills...

TRANSACTION VERIFICATION SERVICE

Legal identification and verification are very critical in authorizing identity and data information for users hence...

VIRTUAL ADMINISTRATION

Our virtual assistants are well trained and familiar with online applications, managing email inboxes and using cloud-based communication...

LEGAL VERIFICATION

As a Legal Verification Services provider, we deliver end-to-end accounts debit confirmation services...

DEBT COLLECTION

Outsourcing debt collection is suitable for businesses that are required to follow various protocols which are difficult to manage internally..

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Get In Touch

Airport Residential Area, Odoi Kwao Street, Accra-Ghana

info@abpo.org

+233 (0) 503320145

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